FAQ's MELONSOUL
1. What size should I choose?
All our products are One Size, designed to fit most body types comfortably (generally XS–L).
2. Are your clothes stretchy?
Yes, most items are made with flexible and breathable fabrics that adapt to your body.
3. How long does shipping take?
- Italy: 2–5 business days
- Europe: 4–8 business days
- International: 7–15 business days
4. How can I track my order?
Once shipped, you’ll receive a tracking number via email.
5. Can I return an item?
Yes, returns are accepted according to our Return Policy.
Items must be unused and in original condition.
6. My tracking isn’t updating
Tracking may take 24–72 hours to activate. If it continues, contact us.
7. Do you ship worldwide?
Yes, we ship internationally.
8. Can I change my order after placing it?
Contact us immediately after placing your order. Changes are not guaranteed if already processed.
9. What if my item arrives damaged?
Contact us within 48 hours with photos and we will assist you.
10. How can I contact you?
📧 melonsoul@outlook.it
📞 +39 379 295 7922